Before your first order. And your next.
Custom clothing
manufacturer FAQ
We make custom teamwear and streetwear in our own factory in Sialkot, Pakistan. Orders start from 20 pieces, mockups are free, samples take about a week to make, and UK and USA deliveries are duty-paid. Can't find your answer? Ask us.
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Ordering & minimums
From your first idea to your next team order.
What is your minimum order, and can I mix styles?
20 pieces in total, mixed across styles, colours and sizes.
Tell us which styles and quantities you need when requesting your quote.
How long does a sample take?
A sample takes about one week to make, plus 4–12 days for shipping, depending on the service you choose.
The sample price is confirmed in your quote.
How do I place an order?
Send your idea or choose a design, and we prepare a free front and back mockup.
Approve the details, then we make your sample in about one week before bulk production and delivery. Deliveries to the UK and USA are duty-paid.
Can each player have their own name, number and size?
Yes. You can set a different name, number and size for each piece.
Collect the details in our Team Order Planner and send the list with your quote request. Any personalisation cost is included in your quote.
Can you add my own labels and packaging?
Yes, custom neck labels, woven labels, hang tags and polybags are available.
Tell us which labels and packaging you need so they are included in the quote.
Do you keep my design for reorders?
Yes, we keep your approved design for 365 days, even without a reorder, and longer on request.
You can reorder any time. Send your previous order details and the new quantities.
I’m starting a clothing brand — can you help with small runs?
Yes, orders start at 20 pieces, and different styles can be combined in one order.
Custom labels and packaging are available. Tell us the styles and branding you need for your quote.
Design, mockups & logos
Get the artwork right before it reaches the garment.
Are design mockups free?
Yes, design mockups are free.
Send your garment idea, colours and artwork so we can prepare the mockup. Samples are separate, with the price confirmed in your quote.
Can I design my kit online?
Yes, the free Crownseam Design Studio lets you plan your garment colours and artwork online.
Use your design to discuss the garment with our team before ordering.
Will my order look exactly like the mockup?
Very close, although screens can display colours differently.
Your sample confirms colours, placement and fabric before bulk production. We can match Pantone colours.
Can you match my exact brand colours?
Yes, we match Pantone colours.
Send your Pantone colour references with your enquiry.
My logo is blurry. Can you fix it?
Try our free Logo Vectorizer tool, or ask our designers to redraw your logo in design software; the redraw cost is confirmed in your quote.
Sublimation file recreation is a separate service and is currently free.
What file should I send for my logo?
Vector files such as SVG, AI, EPS or PDF are best.
A high-resolution PNG with a transparent background also works, at least 300 DPI at its print size.
Only have a blurry image? Try our free Logo Vectorizer.
Can you copy a professional team's or brand's kit?
No. We only produce your own designs, or logos and artwork you own or have permission to use.
Our designers can help you create an original design.
Can you add sponsor logos to our kit?
Yes, as long as you have the sponsor’s permission to use their logo.
Can I upload my logo or artwork with my quote?
Yes. Attach up to 5 files of up to 25 MB each to the quote form.
Files are stored privately and deleted automatically after 90 days.
Printing, fabrics & finishes
Choose a finish for the way your clothing will be worn.
What is sublimation printing?
Sublimation uses heat to turn special ink into a gas that bonds with polyester fibres, making the design part of the fabric.
The design will not crack or peel. You can use unlimited colours, gradients and all-over patterns.
It is the usual method for football, basketball, rugby and hockey jerseys.
Sublimation, screen print, embroidery or puff print: which should I choose?
The right method depends on your garment and design.
| Method | Best suited to |
|---|---|
| Sublimation | Full-colour jerseys and all-over designs on polyester |
| Screen print | Bold graphics on cotton tees and hoodies |
| Embroidery | Crests and logos with a premium, textured finish |
| Puff print | Raised 3D streetwear graphics |
We’ll recommend the best method for your design in your quote.
Do you make acid wash, sun fade and vintage washes?
Yes, all washes are done in our own factory, including spray effects.
Tell us the wash effect you want for your streetwear garment.
What fabrics and weights can you make?
We work with a wide range of fabrics, colours and weights, and can make any composition and GSM on request.
French terry at 420 GSM and fleece at 450 GSM are examples of pants fabrics; fabric and weight are confirmed with your sample.
How should I wash my clothing?
Every piece comes with care instructions for its own garment and fabric.
Follow those instructions, as care requirements differ by garment.
Will prints crack or fade after washing?
Sublimated designs are dyed into the fabric, so they do not crack or peel.
Screen-printed, puff and embroidered decoration lasts best when you follow the care instructions supplied with each garment.
Do you offer embroidery and puff print?
Yes. We can embroider crests and logos, with logo digitising handled by our team.
Puff print is also available for raised streetwear graphics.
Do you make custom track pants and sweatpants?
Yes, we make straight-leg track pants and wide-leg sweatpants.
Plan the garment in the Design Studio, then confirm fabric and weight with your sample. French terry at 420 GSM and fleece at 450 GSM are examples.
Can you add piping to hoodies, tees and pants?
Yes, streetwear hoodies, tees and pants can have single, double or triple piping in your colours.
Choose seam placements such as side seams or sleeves in the Design Studio, then discuss the finish with our team.
Pricing & payment
Know the specification and costs before you commit.
How much do custom jerseys and hoodies cost?
The garment, fabric, decoration and quantity determine the price.
Send your design and quantities for a quote, usually within one hour during working hours and never later than 15 hours.
Your quote includes product, decoration, packaging and shipping. UK and USA delivery is duty-paid.
How fast will I get a quote?
Usually within one hour during working hours, and never later than 15 hours.
Send the garments, quantities and delivery destination you need quoted.
How do I pay safely?
Ask us for an Alibaba.com Trade Assurance order for samples and first orders.
Protection applies only to orders placed and paid on Alibaba.com, subject to the agreed order and Alibaba.com’s applicable terms.
What are your payment terms for bulk orders?
50% advance, 50% before shipment.
Repeat bulk orders can be invoiced directly by us, 50% advance, 50% before shipment. You can also keep using Trade Assurance; just ask.
Are there hidden fees?
No. Your quote includes the product, decoration, packaging and shipping; deliveries to the UK and USA are duty-paid.
Sample, logo redraw and size sample set costs are confirmed in your quote when you request them.
Production, shipping & duties
Plan around your approval date and destination.
How long does bulk production take?
About 10 days for small orders, up to 12–14 days for orders up to 500 pieces, after sample approval.
Tell us your required date when you enquire.
Can you rush my order?
Yes, rush orders are available at extra cost and use express shipping.
The extra cost covers overtime for our team. Share your required date with your enquiry.
Do I pay import duties in the UK or USA?
No, deliveries to the UK and USA are duty-paid.
Product, decoration, packaging and shipping are included in your quote.
Do you ship worldwide?
Yes. We ship to the UK, USA and other countries by courier or cargo.
UK and USA deliveries are duty-paid. Elsewhere we can often include duties; tell us your country and we’ll confirm in your quote.
Do I pay import duties outside the UK and USA?
Outside the UK and USA we can often include duties; tell us your country and we’ll confirm in your quote.
This can apply to courier and cargo shipments and is discussed for each order.
How will I get order updates?
By email and WhatsApp, or however you prefer.
Tell our team which contact method works best for you.
Where is my order made?
Your order is made in our own factory in Sialkot, Pakistan.
Our pattern library covers sportswear and streetwear in the same building, and washes are done in-house.
Sizing & fit
Compare measurements, then check your sample.
What sizes do you make?
All sizes from infants to 5XL, including youth, adult and women’s sizes.
We have our own pattern library. Tell us the garment and sizes you need.
How do I choose sizes for my team?
Collect each player’s size, name and number in our Team Order Planner.
For a first order, a size sample set lets your team check the fit before bulk. The cost is confirmed in your quote.
Can you send size samples first?
Yes, size sample sets are available; the cost is confirmed in your quote.
Use a size sample set to check the fit before bulk production.
Do you make oversized and boxy streetwear fits?
Yes, we can make any fit, including oversized and boxy.
Our pattern library covers sportswear and streetwear in our own building.
Quality, problems & trust
A clear brief, a checked sample and a team you can contact.
What if something is wrong with my order?
We only ship after you approve the finished order, and we remake faulty items.
If an item arrives faulty, tell us with photos so we can review the issue.
Is it safe to order from a manufacturer in Pakistan?
Yes, with the right steps. We make everything in our own factory in Sialkot, a world-known centre for sportswear manufacturing.
Approve a free mockup and a sample before bulk, pay samples and first orders through Alibaba.com Trade Assurance, and we only ship after you approve the finished order. Video calls and factory visits are welcome.
How quickly do you reply?
We usually reply within minutes during working hours; late at night, replies may take longer.
For a quote, we usually respond within one hour during working hours, and never later than 15 hours.
Can I visit the factory or see it on a video call?
Yes, video calls and visits to our factory in Sialkot are welcome.
Contact our team to arrange your visit or call.
Our free tools
Start planning and prepare your artwork.
Is the Design Studio free?
Yes, the Crownseam Design Studio is a free online tool.
Use it to plan your garment design and discuss the idea with our team.
Is the Logo Vectorizer free?
Yes, the Logo Vectorizer is a free online tool.
Manual logo redraw is a separate service; its cost is confirmed in your quote. Sublimation file recreation is currently free.
Do you have free sewing patterns?
Our free Sewing Pattern Library shows teamwear and streetwear pattern styles.
Join it to be notified when downloadable files become available.
Let's work through the details
Still have a question?
Tell us what you're making, how many you need and where it's going.